It’s a common scenario—lone workers have been issued Lone Worker Safety devices, but instead of using them, they’re still sitting in the box. This isn’t a one-off issue. Companies often face challenges integrating LWS solutions effectively. So, how can businesses ensure successful adoption?

The Key to LWS Success: The “RET” Rule

For Lone Worker Safety to work, it needs to hit three critical factors—Reliability, Ease of Use, and Training. Here’s why each matters:

• Reliability: Common issues include false alerts, low battery life, and inaccurate geopositioning. However, many modern solutions are highly reliable, minimizing these problems.
• Ease of Use: Today’s workers expect technology to be intuitive. If the system feels clunky or complicated, they won’t use it.
• Training: Even the best technology falls short without proper training. Clear, practical training ensures workers understand how and when to use LWS and addresses any concerns upfront.

How to Make LWS Integration Smooth

From small businesses with one lone worker to large-scale rollouts, here are four strategies to boost Lone Worker Solution usage:

1. Use Data to Set Targets

Track usage through LWS dashboards. Data like false alarms or non-use trends help you take quick action. Setting specific targets during the first 2–3 weeks, even when workers aren’t alone, helps develop the habit.

2. Engage Line Management

Successful implementation requires leadership involvement. Line managers should be engaged in all phases—from training to regular system testing. Transferring responsibility to managers ensures accountability.

3. Clarify Communication about Lone Worker Safety

Two common messages can confuse workers and hinder LWS adoption:

• “You’ll be tracked”: It’s essential to separate LWS from tracking tools used for field activity monitoring. Miscommunication around this creates resistance.
• “This is just a test”: Framing the rollout as a “test phase” can make it seem optional. Emphasize that LWS has already been validated through testing and is ready for full implementation.

4. Define Lone Worker Situations Clearly

Workers often have a narrow understanding of what qualifies as a lone worker situation. For instance, simply announcing they are on-site isn’t enough for safety. Educate workers on what truly counts as lone worker situations.

The success of an LWS project doesn’t end after the initial training. Ongoing follow-up and clear communication are critical to ensuring long-term adoption and Lone Worker Safety.